How to Login to the New LIC App “My LIC” (First-Time User Guide)

 

Are you looking to manage your Life Insurance Corporation (LIC) policies effortlessly on your smartphone? LIC has introduced its new mobile application, “My LIC”, designed to offer an improved interface, enhanced security, and seamless digital services for policyholders.

If you were previously using the older LIC Digital app or LIC Customer Portal, upgrading to the new “My LIC” app unlocks several updated features and smoother policy management.

In this complete step-by-step tutorial, we will walk you through the entire process of completing your first-time login on the new My LIC application.

Prerequisites for First-Time Login

        * Before you begin, ensure you have the following details handy:

        * Your mobile number or email address registered with LIC.

         *Your Date of Birth (as per your policy bond).

        * Your Policy Number (if logging in via policy number).

        * Access to the phone number linked with your Aadhaar for OTP verification.

Step-by-Step Guide: How to Login First Time in My LIC App

Step 1: Download & Install the App

Open the Google Play Store (or Apple App Store) on your smartphone, search for "My LIC", and tap Install.

Step 2: Launch the Application

Once installed, tap to open the My LIC app on your device.

Step 3: Navigate the Welcome Screen

When the welcome screen appears, review the intro details and click on the Next button.

Step 4: Set Notification Preferences

You will be prompted to allow notification alerts:

        * Tap Turn on alert to receive important policy updates and due dates directly on your screen.

        * Alternatively, click SKIP if you prefer to set this up later.

Step 5: Access the Login Interface

On the main screen, tap the Login Now button to begin the authentication process.

Step 6: Choose Your Preferred Login Method

You can log in using any of the following credentials:

        1. Registered Mobile Number (Recommended)

        2. Registered Email ID

        3. Policy Number

Tip: Selecting the Mobile Number option is the quickest route if your contact details are already registered on the LIC Customer Portal or older LIC Digital app.

Step 7: Enter Mobile Number & Date of Birth

     (a) Select the Mobile Number option.

    (b) Enter your registered mobile number and date of birth (matching your official policy records).

    (c) (Optional) Check the box if you wish to receive regular status updates via WhatsApp.

    (d) Tap Request for OTP.

Step 8: Verify via One-Time Password (OTP)

An OTP will be sent to your registered mobile number and email. Enter the numeric code on the verification screen and click Login.

Step 9: Create Your 4-Digit mPIN

Since this is your first time accessing the new app, you must set up a secure access code:

        (a) Enter a 4-digit mPIN of your choice.

        (b) Re-enter the same 4-digit code to confirm.

        (c) Tap Set up mPIN.

Step 10: Enable Biometric / Fingerprint Authentication

You will be asked if you'd like to enable fingerprint login:

        (a) Enable it for quicker, passwordless future access.

        (b) Tap Skip if you only want to use your mPIN.

Step 11: Initiate Identity Verification (cKYC)

You will be redirected to the identity verification screen:

        (a) Choose Aadhaar Number as your verification method.

        (b) Check the consent box for Aadhaar-based cKYC authentication.

        (c) Tap Proceed.

Step 12: Enter Identity Credentials & Validate OTP

    (a) Enter your Aadhaar number or Virtual ID (VID) and tap Generate OTP.

    (b) Enter the OTP received on the mobile number linked with your Aadhaar.

    (c) Tap Validate OTP.

Step 13: Review & Confirm Profile Details

Your profile details (Name, Mobile Number, Email, Date of Birth) fetched from the database will display on screen. Review the information, check the box agreeing to receive official communications, and click Confirm.

Step 14: Final Confirmation & Home Screen Access

A success message will appear on screen:

"Your login details have been submitted for verification and will be updated successfully."

Tap Go to Home to enter your personalized dashboard!

Wrapping Up

Congratulations! You have successfully completed your first-time setup on the new My LIC app. For all subsequent logins, you can easily log in within seconds using your newly created 4-digit mPIN or fingerprint sensor. You are now ready to view policy statuses, check loan balances, pay premiums, and download receipts directly from your phone.