How to Change Central Bank Transaction Rights Online (Cent eeZ App)

 Are you a Central Bank of India (CBI) customer using mobile or internet banking? For enhanced account security or to enable online fund transfers, you might need to modify your account access level—switching between View Rights, Tax Rights, and Full Transaction Rights.

Many Central Bank customers are unaware that this access level can be updated instantly without visiting a home branch. In this guide, we walk you through the step-by-step process of changing your transaction rights online using the Cent eeZ mobile app.

Types of Transaction Rights in Central Bank of India

Before updating your profile, here is what each access level allows:

    1. Full Rights: Allows you to view account statements, make fund transfers (NEFT, IMPS,         RTGS, UPI), open fixed deposits, and manage bill payments.

     2. Tax Rights: Restricts transactions specifically to government tax and utility payments.

    3. View Rights: Read-only access to view balances and download statements. No outgoing fund transfers are permitted (ideal for maximum security).

Prerequisites Before You Begin

Ensure you have the following ready before starting the procedure:

1. Active Cent eeZ mobile banking app installed on your smartphone.

2. Active Central Bank of India Debit Card (ATM Card) along with its expiry date.

3. Mobile phone with the Registered Mobile Number (RMN) to receive the One-Time Password (OTP).

Step-by-Step Guide: How to Change Central Bank Transaction Rights Online

1.Log in to Cent eeZ App:

Open the Cent eeZ mobile app on your smartphone and log in using your MPIN or biometric authentication.

2.Open the Main Menu:

From the account dashboard, tap on the hamburger menu (three horizontal lines) located in the top-left corner of the screen.

3.Navigate to Settings:

A side menu will slide open. Scroll down through the available links and select Settings.

4.Select Transaction Rights:

On the Settings page, scroll down and tap on the Transaction Rights option.

5.Choose Your Preferred Access Level:

You will see two tabs: CIF Level and Account Level (CIF Level is selected by default).

Under your CIF number, select your desired access level:

                (a) Full Rights

                (b) Tax Rights

                (C) View Rights

After selecting your preferred option, click on the Continue button.

6.Verify Debit Card Details:Keep your physical ATM card handy.

A pop-up window will appear prompting for verification. Enter:

(a) The last 6 digits of your Central Bank debit card.

The expiry date (MM/YY) of your debit card.

Tap on Update to proceed.

7.Enter OTP & Confirm:

An OTP (One-Time Password) will be sent via SMS to your registered mobile number. Enter the OTP into the verification box and submit.

8.Confirmation Success:

A success message will appear on your screen confirming that your transaction rights have been updated successfully.

Frequently Asked Questions (FAQs)

1. How long does it take for the transaction rights to update?

The changes are applied instantly in most cases. You may need to log out and log back in to see the updated transfer limits and options.

2. Can I change my transaction rights back to Full Rights anytime?

Yes. You can switch between View Rights and Full Rights at any time by repeating the exact same steps in the Cent eeZ app.