Hello guys in this article we are discussing on how to check
SBI complaint status on Yono. If you are a SBI customer and recently you have
raised a complaint in SBI and you want to check the current status of the
complaint then you can easily check it through Yono.
Many times for some failed transactions, unauthorized transactions,
fraud transactions etc. SBI customer raised complaint by calling customer
service or online mode. In such situations if you want to know your SBI
complaint status then how to check the status online on Yono.
Most of the SBI customers use Yono SBI mobile app. Therefore
we are discussing the process how to know SBI complaint status on Yono. To know
the process read this article till end.
How to
check SBI complaint status on Yono:
Before going to know SBI complaint status online you should
have the ticket number of complaint and the registered mobile number with bank.
Complaint ticket number generally received on SMS at the time of complaint
registration. If you have the both then follow the following steps.
STEP 1: Go to
your mobile and open the Yono SBI mobile app.
STEP 2: Now you
are on the log in page of Yono SBI. On the right side bottom corner of the page
you will see an option ‘Help line’. Click on this option here.
STEP 3: A pop
up window will be appeared on the screen. You will find the customer service
number of SBI here. On this page you will also see two links ‘Click here to
register complaint for unauthorized transaction’ and ‘click here to register
other complaints’.
Click any one link of the above links.
STEP 4: You
will be redirected to Yono SBI complaint page. Click on the second option ‘Complaint/Request
status’ on the upper bar of the page.
Here you are asked to enter your complaint/request ticket
number and mobile number. Enter the ticket number you have received on your
mobile at the time of register complaint and the mobile number registered with
your account. Then enter the captcha code and click on ‘submit’.
STEP 5: Scroll
down this page. You will see current status of your SBI complaint.
This is the process how to check SBI complaint status on
Yono. You can also watch the following video on this topic.
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