How to change/update nominee in NPS online?



Many of NPS customers regularly search for the question “how to change nominee in NPS online”. Many times NPS customer wished to update nominee in NPS account. But due to less publicity of NPS people do not have the required information.


Therefore we are going to discuss about how to change/update nominee in NPS account. You can change nominee in NPS by two ways. The first is by filling up S2 form (personal detail change form of NPS) and the second is by online process.


If you wish to update add/update nominee in your existing NPS account online then you should have a mobile number which is registered with Aadhaar number and with CRA (NPS). Because of in the process you have to go through OTP authentication.


National Pension System (NPS) customer who wanted to go offline then they need fill S2 form and submit it to their nodal office/PAO/POP/POPS. One can download S2 form from NSDL website.


Here we are discussing the step by step online process of NPS nominee updating.


How to change/update nominee in NPS online:

Follow the following steps to add/update nomination details in NPS account online.

STEP1: Go to your Google and search the website After searching click on the first search result displayed heading as “CRA-NSDL”.

STEP 2: It will redirected you to the customer’s login page of National Pension System. Here you are asked to login with your user Id, password and captcha code. Here user Id is your PRAN number. If you have not received your NPS password then you can generate it by clicking on ‘Forgot Password’. After entering the details click on “Submit”.


STEP 3: Now you are logged in to your NPS account. You will see some options on the upper bar of the page. Place your cursor on the option “Demographic Changes”. Some new options will appear. Click on the option ‘Update personal details”.


STEP 4: You will reach on a new page. On this new page you will find a list of various personal details updating options. Select the option ‘Add/Update nominee details'.


STEP 5: A pop up massage will be displayed. It says that you should ensure that your mobile number should update with Aadhaar and CRA. Because of you will be required to go through OTP authentication to update nominee details. If you have the mobile number handy then click on ‘Confirm’ button.


STEP 6: In this step you have to select Tier type for which you want to change details. Select Tier I if you want to change nominee details in Tier I account and select Tier II if you wish to change nominee details in Tier II account.


STEP 7: Now you are in nominee updating page. You can see your exiting nominee here. Enter your new nominee details here and click ‘Add’ button to add another nominee name. After entering all the details like name, DOB, address, percentage of share etc. click on ‘Save’ Button.


STEP 8: Again you will have a chance to check your entered details. If there requirement of any correction then click on the ‘Modify’ button otherwise click on ‘Submit’ button.


STEP 9: An OTP will be sent to your registered mobile number with CRA-NSDL. Enter the OTP on this page and click on ‘Submit OTP’ option. If you have not received the OPT then to send again click on the option ‘Regenerate OTP’.


STEP 10: A new page will open where you will see an option  ‘e-sign and download’. Click on this option to proceed for e-sign.


STEP 11: In this page again you will see a pop up massage. It says that your name in aadhaar and in PRAN should be matched. Click on ‘Proceed’ if your name matched. Here you also see the service charges of e-sign. Click on the ‘Proceed’ option.


STEP 12: Now you are redirected to NSDL e-sign service page. Here you have to authorize NSDL to use your Aadhaar number. Trick on the box in front of I authorized. Enter your aadhaar number on the bottom of the page and click on ‘Send OTP’ option.


STEP 13: An OTP will be sent to the mobile number linked with Aadhaar number. Enter the OTP here and click on ‘Verify OTP’ button.


STEP 14: e-sign success massage will be displayed on this page. You will also find your acknowledgement number. Note the acknowledgement number for further communication. The massage said that your nominee update request is pending for verify. You have to verify the acknowledgement number from your nodal office.

Click on the button ‘download e-file’ and save the e-sign form on your computer. Take a print out of it and submit it to your nodal office/PAO/DDO/POP/POPS for authorization/verification. After authorization by your nodal office your nominee will be updated.


The process also describe in the following video. You can watch this video to know the step by step live process.





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